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Provider guide

How to change your DDD agency in Arizona

If you are a licensed Adult or Child Developmental Home provider and your agency is not giving you the support you need, you can move to a different one. Here is how a transfer works, step by step.

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Can I change agencies?

Yes. Licensed ADH and CDH providers can transfer to another agency. There are two common timing limits to check first: transfers generally are not accepted within 90 days of your license renewal, or while you have an open amendment.

What the process looks like

  1. Request a call. Tell the new agency about your home and what is not working. At Caregiving Solutions, we call within one business day.
  2. Phone interview. You talk through your license, your home and what support you need.
  3. Home visit. Someone from the agency visits in person, usually for about an hour. Have your current license and the names of your support coordinators handy.
  4. Coaching call. You go over what comes next and get ready before paperwork starts.
  5. Sign the transfer paperwork. This includes the state LCR-1051A form. With us, you review and sign on your phone.
  6. Submission. The agency signs and submits the paperwork to the state.
  7. DDD approval. This usually takes about 30 days.
  8. Confirmed. You complete your contract and the transfer is finished.

How long does it take?

DDD approval usually takes about 30 days after the paperwork is submitted. The calls and home visit before that depend on your schedule.

Will my pay be interrupted?

With Caregiving Solutions, there is no gap in pay during a transfer. If you are comparing agencies, ask each one this question directly.

Questions to ask a new agency

  • Who do I call when someone in my home has a sudden crisis?
  • Do you have nursing and behavioral health support in-house?
  • Who helps when an SSI check stops?
  • Who prepares my transfer paperwork?
  • What is your daily rate?

Talk with our team

Have a question about your home? Request a call and we will reach out within one business day.